patient resources

Patient Resources

As a Firelands Physician Group patient, we want to make sure you have access to the resources you need, when you need them. Your convenience is our priority. Whether you are looking for billing and insurance information, including commonly asked questions and answers, or downloadable patient forms, you can find what you need here.

Billing & Insurance

For your convenience, our central billing office is staffed Monday through Friday from 8 a.m. to 4:30 p.m. You can call the office at 419-557-5530.

View billing and insurance information here.

Patient Forms

You can download, print and fill out some of your patient registration forms prior to your appointment to reduce wait times. Downloadable patient forms include patient registration for adults, patient registration for pediatrics, privacy notice acknowledgement form, authorization for release of medical information, and the Firelands Physician Group financial policy.

View the patient forms here.

Advance Directives

Advance directives are legal written documents that indicate what an individual wants regarding care and treatment if he or she is not able to speak for himself or herself. There are three documents: a healthcare power of attorney, a living will and a do-not-resuscitate order. All must be signed by the competent patient and witnessed or notarized.

Know Where to Go

When something flares up, how do you know if it’s serious enough to go to the emergency room, Firelands Physician Group Urgent Care, Firelands Virtual Care, or your primary care provider?

View the Know Where to Go poster here.

Online Bill Pay

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