Published on December 29, 2016

Firelands Physician Group’s Berlin Heights Practice Earns National Recognition for Patient-Centered Care


December 29, 2016- Sandusky, Ohio -- The National Committee for Quality Assurance (NCQA) announced that Firelands Physician Group’s Sandusky family medicine practice, located at 7000 State Route 113 East, has received NCQA Patient-Centered Medical Home (PCMH) recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships.

The physician at this office is Laurie Rousseau, DO, board-certified in family medicine.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the healthcare system.

“NCQA Patient-Centered Medical Home recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Firelands Physician Group has the tools, systems, and resources to provide its patients with the right care, at the right time.”

Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

“We are very proud of Dr. Rousseau and her staff – their hard work has enabled the practice to achieve national Level-3 Patient-Centered Medical Home Recognition,” said Janis Shriver, vice president, Firelands Physician Group. “This recognition goes hand-in-hand with our commitment to quality and shows that our healthcare team is dedicated to working together in the best interests of all of our patients.”

To earn recognition, Firelands Physician Group demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards align with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

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